Services
Microsoft Solutions and Support
Our experts have been deploying and managing Microsoft infrastructure since Windows NT 3.51 and Exchange 4.0. Building on our solid understanding of the core technology, we provide strategic insight to our clients by using information technology to meet the specific needs of each business. Whether you're planning an upgrade or deployment, or simply want to get the most out of your existing investment, let our Microsoft experts draw on their deep knowledge to design the right solution for you.
Windows Active Directory Upgrade/Migration Planning and Implementation
Small Business Server Installation and Support
Exchange Server Migration Planning and Implementation
Internet Information Server Performance Tuning and Lockdown
Backup Solutions
Infrastructure and Network Design
Our network engineers have a through understanding networking fundamentals and explore emerging technologies to develop qualified solutions to meet the operational requirements of our clients.
Routing (EIGRP, OSPF, BGP redundancy/load balancing, RIP, redistribution)
Switching (STP, 802.1q/GVRP, ISL/VTP)
Load Balancing (Cisco CSS/LD, Alteon, F5 BigIP, Fatpipe, Radware, Netscaler)
Network Management (SNMP, RADIUS, TACACS+, WMI)
QoS / Policing for voice and bandwidth allocation
Wireless Network Solutions (Cisco, Trapeze Networks)
We offer a comprehensive network monitoring solution based on open source tools to provide you with maximum service uptime and rapid incident response.
Our comprehensive approach encompasses a broad range of technologies to ensure the tightest possible integration for your IT infrastructure. Whether you need help deploying a new security solution or require a full audit of your network infrastructure, Tech Support Direct has the industry and staff experience to protect your data resources. A brief summary of some our security service offering is listed below.
Firewall and Proxy Solutions
VPN Solutions
Vulnerability Assessments
Intrusion Detection Systems
Content Filtering and AntiVirus Solutions
We Install, support, and maintain Asterisk PBX systems, Askozia, and Trixbox based phone systems. Our technical staff will ensure your voice system is setup properly and will reliably operate as your communications system. Our staff is experienced with both standard Asterisk installations and Trixbox/Askozia Installations.
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Our experts have the experience and expertise required to implement virtualization within the workplace. By implementing a virtual infrastructure, you get higher availability of resources, better desktop management, increased security and a better disaster recovery processes. You can also expect lower energy costs as well as reduced capital costs.